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If you are having problems locating information below are some FAQ to help you find answers to some of the more common questions. If these don't help, please feel free to contact us.
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How do I get a transcript?
The Office of the Registrar issues both official and unofficial copies of student records. Any student may request a transcript of his/her academic record in writing and it will be issued in accordance with the students wishes and is subject to all transcript policies. A fee is charged for all transcripts; however, an enrolled student is entitled to one free unofficial transcript per semester. The cost for each transcript is $2.00 for standard mail and $5.00 for fax to be paid in advance. The student’s signature is required to authorize the release of transcripts. NMHU will hold transcripts for 30 working days after which transcript will be shredded and all fees forfeited. The Office of the Registrar reserves the right to change the transcript policy at anytime.
Download request form (fillable PDF)
Attention Students: Effective August 1, 2009 NMHU will no longer release transcripts without prior payment. For each transcript request submitted all transcript fees must be paid prior to processing. For your convenience we have included a payment portion on our transcript request form. Any request that is submitted without payment will not be processed. All requests must accompany a copy of the students id card/drivers license. We apologize for any inconvenience this may cause you. We look forward to serving you if you have any questions or concerns please contact the Student Transcript Specialist at 505-454-3455 or email a transcripts specialist.
Requesting Transcripts Online
Current NMHU students and those students that have attended NMHU since 1990 are able to do an online request for transcripts. You will be required to enter the secure area and enter a username and password or a Banner ID and pin. If you do not have either of these please be sure to contact the ITS helpdesk to obtain your login information. They may be reached at 505-454-3496 Monday –Friday 8-5pm. For students who may need assistance obtaining their login information please click here.
Secure area for students to request transcripts online, click here.
Instructions on how to request transcripts online,click here.
If you need assistance or have questions regarding transcripts please contact the registrars office, click here.
All transcript requests must be submitted to the Office of the Registrar to be completed only by the student, either in person, by fax or by mail. Another person may not request a student’s transcript without specific written authorization from the student. Requests by email or by phone are/will not be accepted. All requests must be authorized by the student’s signature in accordance with the Family Educational Rights and Privacy Act of 1974. Any faxed requests can be sent to 505-454-3552 and all mailed requests can be sent to Office of the Registrar Attn: Student Transcript Specialist, PO Box 9000, Las Vegas, NM 87701.
Please include the following information if you are requesting a transcript and not using the above request form. All information that is requested below is required to help expedite the speedy processing of a transcript request for more information about any of the information below please call 505-454-3455 or 1-877-850-9064 ext. 3455 for assistance.
- Name (as well as any others that may appear on school records)
- Student ID number/SSN/Microfilm number (please note that SSN number is kept in strict confidentiality and is only used to distinguish you from another student, all students who attended NMHU prior to 1990 may need to provide their SSN for the search of an academic record. For more information please call 505-454-3455).
- Date of birth
- Dates of attendance
- Complete address where to send transcript(s)
- Current & complete address of student
- Current phone number of student
- Student signature
Current students and any student that has attended NMHU since 1990 can submit a request for transcripts online via our Self Service Banner/Secure Area page (click here). Please note that you will be required to enter a username or Banner ID number and a password or pin. If you do not have either of the above and have attended NMHU since 1990 please call 505-454-3496 for assistance on retrieving a username/banner id number and password/pin. For students that attended NMHU before 1990 will need to submit a request via fax or mail.
NMHU will not provide copies of test scores or transcripts of academic work from other institutions. You must contact the original institution for that.
Transcript Hold
No official transcript will be released to the student or any other person/entity until all the student’s outstanding obligations to the University have been paid. These obligations include, but are not limited to, the New Mexico Student Loan Program, library fines, tuition and fees, and other charges. All financial arrangements are handled in the Business Office, not the Office of the Registrar. Transcripts may also be held for nonfinancial reasons such as incomplete admission status.
Transcript Processing Time
Transcript processing time during non peak hours is 3-5 business days from the date we receive the request. During peak times such as finals week, end or beginning of semester processing time is 7-10 business days from the date we receive the request. Please plan accordingly when requesting transcripts. Rush fee’s for transcripts are only done via Fed Ex (shipping rates vary) a request must be submitted 1 day prior to the rush being requested. Students are responsible for FedEx shipping by credit/debit card only this fee cannot be charged to a student’s account. All requests are processed in the order they are received. The processing time for requests that are submitted online is 2-3 working days during non peak times and 3-5 working days during peak times.
Transcript Fees
Official Transcripts are $2.00 each-processed by standard mail.
Unofficial Transcripts are $2.00 each-processed by standard mail, current students are eligible to receive one complementary copy per semester if they are currently enrolled at NMHU. If you are a current student you may also access a free web unofficial transcript online through Self Service Banner System through our secure area.
Faxed Transcripts are $5.00 each-processed next day during non peak times from the date we receive the request or 2-3 business days from the date we receive the request during peak times this fee must be paid prior to the fax being sent.
Any request for rush (only done by FedEx shipping rates vary. Request must be sent 1 day prior to the rush being requested and the student is responsible for all fees applied with FedEx shipping as well as the fee for each transcript to be printed).
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What courses are being offered?
To Find Courses That Are Being Offered:
See the Summary Class Schedule Online: http://banweb.nmhu.edu
Select Term and click on Submit.
Select a Subject from the list (and enter other information you may have-this will narrow down your search). Click on Class Search.
Get a paper copy of the schedule at the Registrar’s Office.
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What courses are being offered at the sites?
To Search for Courses by Campus Location:
- See the Summary Class Schedule Online: http://banweb.nmhu.edu
- Select Term and click on Submit.
- Select a Subject from the list and under Campus select a campus location. Click on Class Search.
- Get a paper copy of the Schedule at the Registrar’s Office. Flip to the appropriate section (Sorted by campus location).
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Are online courses being offered?
To Find Online Courses:
- See the Summary Class Schedule Online: http://banweb.nmhu.edu
- Select Term and click on Submit.
- Select a Subject from the list and under Campus select a campus location. Under Instructional Method select Web Based Instruction. Click on Class Search.
- Get a paper copy of the Schedule at the Registrar’s Office. Classroom location will indicate if the class is an online class.
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Is X course being offered?
To Search for a Specific Class:
- See the Summary Class Schedule Online: http://banweb.nmhu.edu
- Select Term and click on Submit.
- Select the Subject from the list and enter the course number. Click on Class Search.
- Get a paper copy of the Schedule at the Registrar’s Office. Classes are sorted by subject, then by level.
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Where can I get Information about a major?
For Information on a Major:
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Please send me a catalog.
Request by E-mail:
Request by Phone:
- Contact the Registrar’s Office at (505) 454-3233.
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I want to contact some person or office.
To Contact a Person or Office at NMHU:
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I want to use campus facilities.
- For Information on Using Campus Facilities: Contact the Office of Campus Life at (505) 454-3495
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Where can I learn about campus life?
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How does HU support needs of students with special needs or disabilities?
Services:
- Disability Services coordinates academic accommodations with appropriate university departments and employees.
- Advises faculty, staff, and management on disability issues, and advocates on issues of concern to students with disabilities.
- Disability Services also advises students on academic, career, and transitional issues and provides referrals where appropriate.
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When is an athletic event?
To See the Athletic Calendar:
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Where can I get Athletic tickets?
- For Information on Tickets: Please contact the Athletic Office at (505) 454-3368.
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I want to play for HU, can I walk on?
- For Information on Walking On: Please contact the Athletic Office at (505) 454-3368.
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What programs or concerts are being offered?
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I am an international student, can I attend NMHU?
- For Information on Attending NMHU: Please send an e-mail to: international_ed@nmhu.edu and someone at the International Education Office will send an information packet to your e-mail.
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I am having login problems. (This is a whole collection of issues about passwords, getting user name, etc.)
- Find Username/Change Password: If you do not know your username or have forgotten your password, you can login to the ITS Self-Help Page. Please follow the instructions below.
- Self-Help Page: Go to technical help pages . Choices are self-explanatory.
- You will be able to Reset a Forgotten Password, Change your Password, or Look up your Username & Banner ID Number. If you reset your password, your date of birth, in the format MMDDYY, is set as your temporary password.
Exit the Self-Help Page and return to the NMHU homepage to access your account. It is not possible to access your account from the Self-Help Page. You are required to change your password to at least six characters.
- Problems Logging Into Accounts (Banner, WebCT/Blackboard, Library Resources, etc):
- Have You Changed Your Password? You must change your password from your date of birth (temporary password) before you can log into Banner, WebCT/Blackboard, and Library resources. Your password will be your date of birth if you have never logged in to your account or if you have reset your password. See instructions above to learn how to change your password.
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I need help with Blackboard.
Problems Logging In:
- Have You Changed Your Password? You must change your password from your date of birth (temporary password) before you can log into WebCT/Blackboard. Your password will be your date of birth if you have never changed your password from your date of birth or if you have reset your password.
- How to Change Your Password: Go to technical help pages. Choices are self-explanatory.
You will be able to Reset a Forgotten Password, Change your Password, or Look up your Username & Banner ID Number. If you reset your password, your date of birth, in the format MMDDYY, is set as your temporary password.
- Exit the Self-Help Page and return to the NMHU homepage to access your account. It is not possible to access your account from the Self-Service Page. You are required to change your password to at least six characters.
Problems After Logging In: Please contact the WebCT Helpdesk at (505) 426-2074.
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Why does the system reject my new password?
Are you reusing one of your last 5 passwords? The system keeps track of used passwords.
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How do I know if the university is closed for bad weather?
- Visit NMHU,www.nmhu.edu; the homepage will display any official weather notifications.
- Call 505 426-2297 or 1-866-231-2366
- Consult KOAT-TV, KRQE-TV,or KOB-TV in the evening or early morning.
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