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HU Power of Service

Power of Service Logo 2018-2019

Spring 2019 Schedule || Fall 2018 Schedule ||Summer 2018 Schedule ||Spring 2018 Schedule ||Fall 2017 Schedule || Power of Service Stars || Power of Service Team Meetings ||

Highlands University’s Power of Service Team organizes a series of monthly training sessions designed to improve staff and faculty’s knowledgebase and to improve the quality of service we provide to our students and to each other.

To recommend a topic or learn more about the initiative, please contact Adele Ludi at adele@nmhu.edu or Dr. Denise Montoya at montoyad@nmhu.edu.

A Certificate of Complete and Gift Card will be provided to each participant who attends 10 events between September 2018-August 2019.

Read more about this initiative that aims to provide exceptional customer service here.

Spring 2019 Schedule of Power of Service Events

A printable version of the spring 2019 schedule is coming soon.

February 28, 2019

Event Title: Active Shooter/Awareness ALICE Training

Presenter: Adrian Crespin

Times Offered: 10:00 a.m.-11:00 a.m. and 2:00 p.m. -3:00 p.m.

Location: SUB 320 & https://nmhu.zoom.us/j/762750632 

Description: As we continue to hear about active shooters in the country and how the practice of protecting and making ourselves aware is evolving, the new acronym for Active Shooter is: ALICE
A-Alert L-Lockdown I-Inform C-Counter E-Evacuate
Many schools and colleges are practicing this acronym for active shooter and violent intruder.  The Advantages of the ALICE TRAINING  are that it integrates physical design and technology with human action; provides a plan of action to increase the chance of survival , increase confidence, and reduce fear; vastly diminishes the odds of success of the intruder.


Event Title: Fundamentals of Job Posting and Search Committee procedures in NMHU Jobs (PeopleAdmin) – Staff and Student

Presenter: Faron Valencia & Marka Trujillo

Times Offered: 10:00 a.m.-11:00 a.m. and 2:00 p.m. -3:00 p.m.

Location: LS 329 & https://nmhu.zoom.us/j/510690913

Description: Human Resources staff will review the fundamentals of job posting and search committee procedures in NMHU Jobs using the PeopleAdmin software. This session will cover job postings for staff and student workers.

The full Spring 2019 schedule will be available soon!

Fall 2018 Schedule of Power of Service Events

For a printable version of the fall 2018 schedule, click here.

Summer 2018 Schedule of Power of Service Events

For a printable version of the summer 2018 schedule, click here.

Spring 2018 Schedule of Upcoming Power of Service Events

For a printable version of the spring 2018 schedule, click here.

Fall 2017 Schedule of Power of Service Events

For a printable version of the fall 2017 schedule, click here.

Power of Service Stars

Power of Service Stars at the Fall 2017 Kick Off Event

Power of Service Stars

  • Dr. Denise Montoya, Co-Lead, Human Resources/Payroll Director
  • Laird Thornton, Co-Lead, Staff Senate President
  • Cathy Santistevan, Human Resources Administrative Secretary
  • Juliann Salman, Alumni Coordinator
  • April J. Kent, Librarian, Head of Public Services Division
  • Mary R. Cole, Data Entry Specialist
  • Patricia López, Library Office Coordinator
  • Josephine Sena, Librarian, Head of Government Documents/Periodical Division
  • Adele Ludi, Help Desk Technician
  • Michelle Bencomo, Customer Relations Coordinator

Power of Service Team Meetings

Please consider joining our Committee!

We meet every other Tuesday from 3:30 – 4:30.The next Power of Service team meeting is scheduled for Tuesday, August 21, 2018 at 3:30 p.m. in Sininger Hall 107 and via ZOOM: https://nmhu.zoom.us/j/272625711

All Highlands faculty and staff are welcome to attend.