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Requesting Transcripts

The Office of the Registrar issues both official and unofficial copies of student records. Any student may request a transcript of his/her academic record in writing and it will be issued in accordance with the students wishes and is subject to all transcript policies. A fee is charged for all transcripts; however, an enrolled student is entitled to one free unofficial transcript per semester (free transcripts do not accumulate). The cost for each transcript is $2.00 for standard mail and $5.00 for fax (unofficial) all fees must be paid in advance. NMHU will hold transcripts for pick up for 30 working days after which transcript will be shredded and all fees forfeited. The student’s signature is required to authorize the release of transcripts. The Office of the Registrar reserves the right to change the transcript policy at anytime.

Download request form (fillable PDF)

Attention Students: Effective August 1, 2009 NMHU will no longer release transcripts without prior payment. For each transcript request submitted all transcript fees must be paid prior to processing. For your convenience we have included a payment portion on our transcript request form. Any request that is submitted without payment will not be processed and held for 30 days if payment is not received within 30 days the request must be re-submitted. We apologize for any inconvenience this may cause you. We look forward to serving you if you have any questions or concerns please contact the Student Transcript Specialist at 505-454-3455 or email a transcripts specialist.

Requesting Transcripts Online

Highlands University students that have attended since 1990 are eligible to submit an online request for transcripts. You will be required to enter the secure area and enter a username and password or a Banner ID and pin. If you do not have either of these please be sure to first utilize the "Help with Login" link click here. 

Highlands University students that wish to have their transcripts held for final grades or for the posting of a degree are currently required to submit a written request by using the "Transcript Request Form" below. The online system does not allow students to select the hold for grades or degree option.  

Secure area to request transcripts online, click here.

Instructions on how to request transcripts online,click here.

If you need assistance or have questions regarding transcripts please contact the registrars office by phone at 505-454-3455 or to email a transcript specialist, click here.

All transcript requests must be submitted to the Office of the Registrar must be completed only by the student, either in person, by fax or by mail. A third party may not request a student’s transcript without specific written authorization from the student which must be submitted with the request. Requests by email or by phone are/will not be accepted. All requests must be authorized by the student’s signature in accordance with the Family Educational Rights and Privacy Act of 1974. Any faxed requests can be sent to 505-454-3552 and all mailed requests can be sent to Office of the Registrar Attn: Student Transcript Specialist, PO Box 9000, Las Vegas, NM 87701. Students wishing to submit a request in person may visit  the main campus Office of the Registrar located in the Rodgers Administration Building in Room 201.

Please include the following information if you are requesting a transcript and not using the "Transcript Request Form". All information that is requested below is required to expedite the speedy processing of a transcript request. For more information about any of the information on this page please call 505-454-3455 or 1-877-850-9064 ext. 3455 for assistance.

  • Name (as well as any others that may appear on school records)
  • Student ID number/SSN/Microfilm number (please note that SSN number is kept in strict confidentiality and is only used to distinguish you from another student, all students who attended NMHU prior to 1990 may need to provide their SSN for the search of an academic record. For more information please call 505-454-3455).
  • Date of birth
  • Dates of attendance
  • Complete address where to send transcript(s)
  • Current & complete address of student
  • Current phone number of student
  • Student signature
  • Payment made either on the "Transcript Request Form", by check or money order or by phone with the Cashier's Office.
Current students and any student that has attended NMHU since 1990 can submit a request for transcripts online via our Self Service Banner/Secure Area page (click here). Please note that you will be required to enter a username and password or Banner ID and pin. If you do not have either of these please be sure to first utilize the "Help with Login" link click here. For students who attended NMHU before 1990 will need to submit a request via fax or mail which you may download from this page.

NMHU will not provide copies of test scores or transcripts of academic work from other institutions. You must contact the original institution for that.

Transcript Hold(s)

Official/Unofficial transcripts will not be released to the student or any other person/entity until all the student’s outstanding obligations to the University have been met. These obligations include, but are not limited to, the New Mexico Student Loan Program, library fines, tuition and fees, and other charges. All financial arrangements are handled in the Business Office, not the Office of the Registrar. Transcripts may also be held for nonfinancial reasons such as incomplete admission status. If a request is being held due to a hold on a student account the student will have 30 days to clear the hold before the transcript request is either returned or shredded in which case the request must be re-submitted.

Transcript Processing Time

Transcript processing time during non peak times is 2-3 business days from the date we receive the request and it is complete with payment. During peak times such as finals week, end or beginning of semester processing time is 3-5 business days from the date we receive the request and it is complete with payment. Please plan accordingly when requesting transcripts. Rush fee’s for transcripts are only done via Fed Ex (shipping rates vary) Monday-Wednesday. A request must be submitted 1 day prior to the rush being requested. Students are responsible for all FedEx shipping charges and must be paid by credit/debit card only, please note this fee cannot be charged to a student’s account. All requests are processed in the order they are received. The processing time for requests that are submitted online is 2-3 working days during non peak times and 3-5 working days during peak times.

Transcript Fees

Official Transcripts
are $2.00 each-processed by standard mail within the designated processing time. Payment is required at the time of the request

Unofficial Transcripts
    are $2.00 each-processed by standard mail, current students are eligible to receive one complementary copy per semester if they are currently enrolled at Highlands (these free copies do not accumulate). Processed within the designated processing time. If you are a current student you may also access a free web unofficial transcript online through Self Service Banner System through our secure area. Payment is required at the time of the request this excludes the free unofficial during the semester.

Faxed Transcripts
are $5.00 each-processed within the designated processting time from the date we receive the request. Payment is required at the time of the request.

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