Las Vegas, N.M. – Highlands University is expanding its arsenal of tutoring services to include online tutors in a variety of academic disciplines that will give students access to help 24/7.
Students can use desktop and laptop computers, smartphones, and other mobile devices to either talk with a tutor in real time or communicate via live online chat.
“The online tutors are highly qualified with a minimum of a master’s degree in their discipline, with many holding doctorates,” said Fidel Trujillo, dean of students at Highlands. “Research shows that students access online tutoring services at the peak hours between 10 p.m. and 2 a.m., when our Highlands in-person tutoring services aren’t available.”
Trujillo said vendor bids are being reviewed, and the online tutoring service is expected to be available later this semester.
He said the online tutoring service will supplement existing tutoring services at Highlands.
“The staff, faculty and students who deliver our outstanding academic support programs like the ARMAS Center and the Writing Center are dedicated and passionate about helping students achieve their academic goals,” Trujillo said.
Renee Serna of Las Vegas, New Mexico is a junior social work major that worked with two English graduate students who tutor at the Writing Center.
“The social work program requires a lot of writing, and one of my first assignments this semester was a 15-page paper,” Serna said. “The Writing Center tutors were excellent. It was a valuable learning experience where they allowed me to express my creativity while giving me concrete suggestions on how to strengthen my paper.”
Like many college students, Serna juggles multiple responsibilities. The 28-year-old is a full-time student with three children 6 and younger.
“I’m excited that the university will begin offering online tutoring and think it will be very beneficial to many students, including ones like me who often work on homework at odd hours. I was up at 1:30 a.m. the other night when I needed help with a social work law question,” Serna said.
Trujillo encourages students to access existing in-person tutoring and other academic support services on campus:
Learning Center – Peer mentors from the Office of Academic Support tutor students while the staff presents workshops on topics like time management and test-taking strategies. The center offers students computers, printers, and a Smartboard and is open Monday – Thursday 8 a.m. – 9 p.m. and Fridays 8 a.m. – 5 p.m. in the Felix Martinez Building, 800 University Ave. Call 505-454-3188 or email email@example.com
ARMAS Center – The Achieving in Research, Math and Science Center offers tutoring and support services for majors and non-majors in science, technology, engineering and math. Supplemental instruction is offered in math, biology, chemistry, forestry, geology and physics. The center offers students computers, printers and textbooks and is open Monday through Thursday 8 a.m. – 10 p.m., Fridays from 8 a.m. – 5 p.m., and Sundays from 5 – 10 p.m. in the Engineering Building, 916 11th Street. Call 505-426-2010 or visit www.armasineducation.com
Writing Center – Graduate students provide tutoring services for writing assignments in any field Monday – Thursday 9 a.m. – 6 p.m. and Fridays from 9 a.m. – 2 p.m. in Douglas Hall, 805 University Ave. Call 505-454-3537 or email firstname.lastname@example.org
School of Business, Media and Technology – Graduate students provides tutoring services in accounting, economics, finance, management and management information systems. Call 505-454-3118 or visit www.nmhu.edu/student-support-services/
More information about tutoring and other academic services at Highlands is online at www.nmhu.edu/student-support-services/