Las Vegas, N.M. – New Mexico Highlands is marking National Customer Service Week beginning Oct. 7 with a slate of activities aimed at enhancing the vibrancy of the campus community.
The Power of Service Stars developed the week of activities and issued a challenge to Highlands University staff to participate. Highlands kicked off its third year of the Power of Service program Sept. 26, which works to provide exceptional customer service to students.
“Customer Service Week is an opportunity to reinforce behaviors that help build good relationships between coworkers and the students and public we serve,” said Linda Anderle, Power of Service Star committee member and an administrative assistant in University Relations.
Monday, Oct. 7, is say “Thank You” day. Hand write a personalized thank you not to someone on campus that you’d like to thank for the service they provided to you. #HUManyThanksMonday
Tuesday, Oct. 8, is First Impressions day. Seek out a new face and introduce yourself to a colleague you haven’t met, a student you’d like to know more about, or a community member on campus you like to welcome. #HUTakeTimeTuesday
Wednesday, Oct. 9, is Purple Wave day. Demonstrate your Cowboy and Cowgirl spirit by wearing purple. Take it a step further ad wave to those you encounter today. #HUPurpleWaveWednesday
Thursday, Oct. 10, is Thankful Thursday. Take time to make a least of at least 10 things you are thankful for today at Highlands. You can keep this list private or share it with your team. #HUThankfulThursday
Friday, Oct. 11, is Act of Kindness day. Give someone a compliment, bake for your office, or offer help to a coworker. #HUFindKindFriday
“We’re encouraging Highlands staff to use social media like Facebook and Instagram to share your experiences. Don’t forget to use the hashtags listed for each day and add hashtags like #NewMexicoHighandsUniversity, #NMHYou, and #BeYouAtNMHU,” Anderle said.
The Power of Service Stars Committee includes Highlands University staff Inca Crespin, Alyssa Valencia, Anne Bradford, Linda Anderle, Denise Montoya, Adele Ludi, Steven Gonzales, April Kent, Mary Cole, Patricia Lopez, Josephine Sena, Jane Clark, Marka Trujillo, and Michele Bencomo.
Power of Service programming includes training courses offered throughout the year designed to build upon customer service.