Covid information and updates: Please click banner

Covid information and updates: Please click banner

Welcome to the ITS Technical  Self-Help for Students

1. If you are a Highlands student and you want to look up your username, or change or reset your password, click here if you have any of the following problems:
I forgot my password and I want to reset it.
I want to change my password.
I do not know my username or Banner id.
I have forgotten my Banner PIN and I need to reset it.
If you are a faculty or staff member having problems with your user account, please contact the ITS Help Desk at 505.426.2215.

2. Highlands University ITS Technical Self-Help for Students
Learn about Highlands University online resources and how to access them.
Survival tips and help for students from ITServices@NMHU. (Save Me)
What are the online services?
What is my password?
How do I get to Highlands student email?

3. ITS Policies on Computer, Network, and Email
Read the ITS policies that govern use of university computers
.

4. How to Install Microsoft Office products on your own device:
Students, faculty, and staff are able to install Microsoft Office products on their own devices.  Your Office 365 account comes with 5 licenses.
Click here for instructions to install.
If you have any problems or questions, please contact the ITS Help Desk at 505-426-2215 or itshelpdesk@nmhu.edu.