New Mexico Highlands University
Veronica Black: veronica@nmhu.edu
(Program Coordinator for Center for Teaching Excellence available for Drop-in Hours)
Dr. Ben Villarreal: bjvillarreal@nmhu.edu
(Director of Center for Teaching Excellence available for Drop-in Hours)
Megan Shudde: mwshudde@nmhu.edu
(Senior Instructional Design available for Drop-in Hours)
Dr. Patrick Wilson: patrickwilson@nmhu.edu
(Director of Online and Extended Learning)
ITS Service Desk:
Email: ITSHelpDesk@nmhu.edu
Phone: 505-426-2215
Hours of Operation:
Monday – Friday from 8:00 AM – 5:00 PM. (Support staff will also be available for extended hours to support Saturday and evening classes and will be available for the first 30 minutes into the last class of the day.)
24/7 Brightspace Help– Phone: 1-877-325-7778- Chat is available in Brightspace, under Technical Support (located at the bottom of the Brightspace homepage)
Library Information Desk Contact Info:
Email: libinfo@nmhu.edu
Phone: 505-426-2275
Zoom Reference Desk: https://nmhu.zoom.us/j/5054543401
Hours of Operation for the Online Helpdesk:
Monday – Friday from 8:00 AM – 5:00 PM until classes begin.
When classes begin our hours will be:
Monday-Thursday: 7:30 AM – 10:00 PM
Friday: 7:30- AM – 5:00 PM
Saturday: Closed.
Sunday: 1:00 PM -10:00 PM