Ongoing Support/Contact Information

New Mexico Highlands University
Veronica Black:
(Program Coordinator for Center for Teaching Excellence for Drop-in Hours)
Patricia Miera:
(Instructional Design for Drop-in Hours)
Dr. Patrick Wilson:
(Director of Online and Extended Learning)

Aspect Consulting:  (additional instructional design support) 

ITS Service Desk:
Phone: 505-426-2215
Hours of Operation:
Monday – Friday from 8:00 AM – 5:00 PM. (Support staff will also be available for extended hours to support Saturday and evening classes and will be available for the first 30 minutes into the last class of the day.)

24/7 Brightspace HelpPhone: 1-877-325-7778- Chat is available in Brightspace, under Technical Support (located at the bottom of the Brightspace homepage) 

Library Information Desk Contact Info:
Phone: 505-426-2275
Zoom Reference Desk:  

Hours of Operation for the Online Helpdesk:
Monday – Friday from 8:00 AM – 5:00 PM until classes begin. 

When classes begin our hours will be:
Monday-Thursday: 7:30 AM – 10:00 PM
Friday: 7:30- AM – 5:00 PM
Saturday: Closed.
Sunday: 1:00 PM -10:00 PM