Covid-19 information: Please click the banner

Covid-19 information: Please click the banner

Information Technology Services

ITServices has returned to on-campus operations.  

ITS is now performing operations on-campus, and is available to provide support for students, faculty, and staff. Support staff will be available by phone and email. In-person support is available through a Help Desk request.  Support for staff and faculty returning to campus will be by appointment only.  Reach out to the Help Desk at 505-426-2215 or itshelpdesk@nmhu.edu for support.

Please be informed that ALL IT Support Services and request must be channeled through the ITS Help Desk. ITS is experiencing extraordinarily high volume of support requests – all requests called into the Help Desk will have a work order assigned and will be performed in the order received unless identified as critical or a high priority.

ITS Help Desk Contact Information:
Phone: 505-426-2215
Email: ITSHelpDesk@nmhu.edu

Help Desk Hours of Operation:
Monday-Friday: 8  a.m. – 5  p.m. MST*
Saturday: Varies depending on class schedule
Sunday: Closed*
*Extended evening and Saturday hours of operation provided during the semester.
*Off-campus extended hours support provided 24x7x365
(Subject to change)

What we do

ITS provides technology support to students, faculty, and staff to include office, classroom, and lab technology (PC, printer, telephone, projector, SmartBoard, etc), network, internet access, account access, Microsoft Office 365 email and the suite of Office products, back-end support for the University’s enterprise resource planning (ERP) and Student Information System (SIS) Banner and back-end support for our learning management system Brightspace.

In addition to providing support for the desktop and mobile computing, ITS is committed to providing proactive support, which includes upgrading and maintaining infrastructure, performing server installations and support, and deploying new software and products.

Resources for Students

Technical Help for Students

Resources for Faculty & Staff

Faculty resources for Brightspace and Zoom

Technical Help for faculty and staff

Submit a work order (Faculty and staff only – students must call the Help Desk)

 

Information Technology Resource Policies (PDF)

Important Dates

  • 29

    Oct

    NMHU Music Department presents Zarzuela