Frequently Asked Questions

 

If you are having problems locating information, here are some fequently asked questions. If these don't help, please feel free to contact us.

What courses are being offered?

To find courses that are being offered:

  • See the "Summary Class Schedule" online: http://banweb.nmhu.edu 
  • Select "Term" and click on "Submit".
  • Select a subject from the list (and enter other information you may have. This will narrow your search). Click on "Class Search."
  • Get a paper copy of the schedule at the Registrar’s Office.

What courses are being offered at the sites?

To search for courses by campus location:

  • See the "Summary Class Schedule" online: http://banweb.nmhu.edu 
  • Select "Term" and click on "Submit".
  • Select a subject from the list and under "Campus", select a campus location. Click on "Class Search".
  • Get a paper copy of the schedule at the Registrar’s Office. Flip to the appropriate section (sorted by campus location).

Are online courses being offered?

To find online courses:

  • See the "Summary Class Schedule" online:  http://banweb.nmhu.edu 
  • Select "Term" and click on "Submit".
  • Select a subject from the list and under "Campus," select a campus location. Under "Instructional Method", select web-based instruction. Click on "Class Search".
  • Get a paper copy of the schedule at the Registrar’s Office. Classroom location will indicate if the class is an online class.

Is X course being offered?

To search for a specific class:

  • See the "Summary Class Schedule" online: http://banweb.nmhu.edu 
  • Select "Term" and click on "Submit".
  • Select the subject from the list and enter the course number. Click on "Class Search".
  • Get a paper copy of the schedule at the Registrar’s Office. Classes are sorted by subject, then by level.

Where can I get Information about a major?

For information on a major:

  • Contact the Registrar’s Office at 505.454.3233.
  • Visit the department's page online. Find the department listings here

Please send me a catalog.

Request by Email:

Request by Phone:

  • Contact the Registrar’s Office at .505.454.3233.

I want to contact some person or office.

I want to use campus facilities.

  • Contact the Office of Campus Life at 505.454.3495

Where can I learn about campus life?

When is an athletic event?

To see the athletic calendar, click here.

Where can I get athletic tickets?

  • For ticket information, contact the Athletics office at 505.454.3368.

Can I walk on if, I want to play for Highlands?

  • Contact the Athletics office at 505.454.3368.

What programs or concerts are being offered?

I am an international student. Can I attend Highlands?

  • For information on attending Highlands, send an email to international_ed@nmhu.edu and someone at the International Education Office will send an information packet to your email.

I need help with Desire2Learn.

Problems logging In:

  • Have You Changed Your Password? You must change your password from your date of birth (temporary password) before you can log into Desire2Learn. Your password will be your date of birth if you have never changed your password from your date of birth or if you have reset your password.
  • How to Change Your Password: Go to technical help pages.  Choices are self-explanatory.
    You will be able to Reset a Forgotten Password, Change your Password, or Look up your Username & Banner ID Number. If you reset your password, your date of birth, in the format MMDDYY, is set as your temporary password.
  • Exit the Self-Help Page and return to the Highlands homepage to access your account. It is not possible to access your account from the Self-Service Page. You are required to change your password to at least six characters.

Problems After Logging In: Please contact the WebCT Helpdesk at 505.426.2215.

Why does the system reject my new password?

Are you reusing one of your last five passwords? The system keeps track of used passwords.

How do I know if the university is closed for bad weather?  

  • Visit www.nmhu.edu; the homepage will display any official weather notifications.
  • Go to Highlands' Facebook page or Twitter page. 
  • Call 505.426.2297 or 1.866.231.2366
  • Consult KOAT-TV, KRQE-TV,or KOB-TV in the evening or early morning.