Best practices and resources for faculty who are using Brightspace and Zoom

Getting started for the semester

Cross-listing your course sections?  It’s best to do this before adding content.

Some faculty prefer to cross-list their course sections.  This allows the instructor to see all sections of the same course in one Brightspace course shell.  The instructor can view assignments and assign grades for all students in one place, and can upload course content to one course shell.

Note: It is important that instructors request cross-listing of course sections prior to the start of the semester, otherwise content that has been posted will be lost.

To request cross-listing of course sections:

  • Send an email to Andrea Crespin at the Registrar’s Office.
  • Include your course CRN, and all sections that you would like to cross-list.

Add Content

One of the most common reasons students call the Help Desk at the start of the semester is because of the lack of content in Brightspace.  It is recommended that faculty add necessary content (Syllabus, Zoom link, reading material, assignments) in Brightspace prior to classes starting.

Using Zoom?

If your class includes an Online component, you will need a Zoom link for your students to be able to access the Zoom session.

How to add a Zoom link to your Brightspace class (PDF)

Using Content from a Previous Semester?

If you would like to copy content from a previous course to your new course, you will need to follow these instructions:

How to roll over course content (PDF)

Do you need a Teaching Assistant to have access to Brightspace?

To request access for a TA, send an email to Andrea Crespin, with the CRN, and the TA’s name and Banner ID.

Other Resources

SPSS Server Resources

Your students may need to access the SPSS server this semester so they can access the SPSS program.  Here are instructions for accessing the server:

How to Access the SPSS Server from a PC (PDF)

How to Access the SPSS Server from a Mac (PDF)

Not Receiving Email?  It May be in Your Junk Folder.

An increasing amount of email is being delivered to the Junk Folder, rather than the Inbox.  Be sure to check your Junk Folder and Clutter Folder on a regular basis.  You can mark senders and domains as “Safe”.  If you continue to have issues after marking senders and domains as Safe, contact ITS.

Contact ITS for Technical Assistance